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Poly (Plantronics) MDA524 QD Switch Audio Processor

Item #: 212164-01

Plantronics MDA524 QD is a smart audio processor for Plantronics 4-pin QD (Quick Disconnect) headsets. MDA524 QD improves customer service by letting call agents switch between calls from desk phone and smartphone with the press of a button. The agent can keep using the same headset. On top of that, MDA524 QD offers enhanced audio channel mixing and call analytics using Plantronics Manager Pro (available seperately).

MDA524 QD connects to headset, desk phone, and computer using standard cables. The user then switches between audio sources using the intuitive buttons: volume, mute, and call control. The MDA524 QD connects to a computer either via USB-A or USB-C
Poly (Plantronics) MDA524 QD Switch Audio Processor Features:
  • One headset for desk phone and PC calls or applications
  • Manage your audio from one simple-to-use device
  • Easy-to-use buttons
  • Visually see your microphone mute button and call status indicators
  • Independent volume and mute and call answer/end controls
  • Superior noise and echo cancellation
  • 4-Pin Quick-Disconnect Cord allows you to walk away from your desk
  • Compatible with any Plantronics H-Series headset
  • Desk phone compatibility with electronic hook switch (EHS) integration
  • USB-A or USB-C cable
Compatibility

 

Plantronics Devices:

  • MDA500 Quick Disconnect
  • EncorePro 500/700 Series 6 pin digital tops
  • EncorePro 500/700 4 pin standard tops
Application/Usage
  • Phone
  • Headset

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