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Customer Service Supervisor RFA/ 20-User License 217657

Item #: 217657

The IP Office Customer Service Supervisor 20 User RFA (217657) provides 10 licenses to the Supervisor profile of the Customer Call Reporter application.

 

  • 20 licenses
  • Includes the IP Office Customer Call Reporter, a browser-based, drag-and drop-application
  • Customized reports, scheduled report delivery
  • 3 customizable Supervisor views
  • Summzarized Agent view based upon supervisor
  • Provides real-time data on key statistics that help improve staff efficiency and improve customer relations
  • Supports up to 30 Supervisors and 150 Agents
  • Requires IP Office Advanced Edition
  • Use this item # with systems Release 6.0 - 8.1

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