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Customer Service Supervisor/1-User License 217655

Item #: 217655

The IP Office Customer Service Supervisor 1 User RFA (217655) provides 1 license to the Supervisor profile of the Customer Call Reporter application.

 

  • 1 user per RFA seat
  • Includes the IP Office Customer Call Reporter, a browser-based, drag-and drop-application
  • Customized reports, scheduled report delivery
  • 3 customizable Supervisor views
  • Summzarized Agent view based upon supervisor
  • Provides real-time data on key statistics that help improve staff efficiency and improve customer relations
  • Supports up to 30 Supervisors and 150 Agents
  • Included with IP Office Advanced Edition

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