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Customer Service Agent RFA/ 1-User License 217650

Item #: 217650

The last day to order Avaya ADI licenses in December 6th. Going forward, all IP Office license orders will need to be in PLDS format. If your system is Release 9.1 or lower, please contact us at 888-922-5200 to discuss your options.
The IP Office Customer Service Agent 1 User RFA (217650) provides 1 license for the Customer Call Reporter, a browser-based application which enables businesses to track and measure customer service and agent productivity.

  • 1 user per License seat
  • Browser-based IP Office Customer Call Reporter
  • Provides real-time data on key statistics
  • IP Office Advanced Edition Required
  • Use this item # for Release 6.0 - 8.1 systems

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