Avaya IP Office R9 Advanced Edition ADI License 275617
Item #: 275617
$1,428.00
The IP Office IP500 R9.0 Advanced Edition RFA enables a number of advanced features targeted toward contact centers and other customer service-centric businesses.
IP Office IP500 R9.0 Advanced Edition Features:
IP Office Customer Call Reporting (CCR)
ContactStore Call Recording Library
Interactive Voice Response (IVR) with external databases
Visual Basic Scripting
8 ports of Text-to-Speech (TTS) to allow database queries using IVR to be read over the phone
Automated 24/7 self service for accessing information, getting directions, checking status of orders, and more
