The Avaya CallMaster IV (603F1) is for users that need a larger display (two-line x 40-character) and a terminal with a more traditional look.
Built-in recorder interface module to record and monitor agent calls for quality assurance or legal reasons
Display capability with multi-line scrolling for VuStats data: real-time call center performance statistics on agents, splits, skills, VDNs, trunks, and trunk groups
Headset operation, including dual headset jacks
An array of programmable line and feature buttons that give agents one-touch access to a choice of call center features
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