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Customer Service Supervisor RFA/ 10-User License 217656

Customer Service Supervisor RFA/ 10-User License 217656
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Customer Service Supervisor RFA/ 10-User License 217656

Customer Service Supervisor RFA/ 10-User License 217656

SKU: 217656
Rating:
* This Product is Now Obsolete
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The last day to order Avaya ADI licenses in December 6th. Going forward, all IP Office license orders will need to be in PLDS format. If your system is Release 9.1 or lower, please contact us at 888-922-5200 to discuss your options.
The IP Office Customer Service Supervisor 10 User RFA (217656) provides 10 licenses to the Supervisor profile of the Customer Call Reporter application.
  • 10 licenses
  • Includes the IP Office Customer Call Reporter, a browser-based, drag-and drop-application
  • Customized reports, scheduled report delivery
  • 3 customizable Supervisor views
  • Summzarized Agent view based upon supervisor
  • Provides real-time data on key statistics that help improve staff efficiency and improve customer relations
  • Supports up to 30 Supervisors and 150 Agents
  • Requires IP Office Advanced Edition
  • Use this item # with systems Release 6.0 - 8.1

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