The last day to order Avaya ADI licenses in December 6th. Going forward, all IP Office license orders will need to be in PLDS format. If your system is Release 9.1 or lower, please contact us at 888-922-5200 to discuss your options.
The IP Office Customer Service Supervisor 10 User RFA (217656) provides 10 licenses to the Supervisor profile of the Customer Call Reporter application.
10 licenses
Includes the IP Office Customer Call Reporter, a browser-based, drag-and drop-application
Customized reports, scheduled report delivery
3 customizable Supervisor views
Summzarized Agent view based upon supervisor
Provides real-time data on key statistics that help improve staff efficiency and improve customer relations
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