Who does the service or support on this product. Does it handle extensions or voicemaill issues for example. I have Avaya SE with a primary and secondary that works with Avaya Call Center and VM Pro
IP Office Support Services (IPOSS) provides direct Avaya Manufacturer remote technical support for both software and hardware during standard (Monday-Friday, 8 a.m. – 5 p.m.) business hours for 1 year
Access to major software upgrades
Access to minor software releases, service packs and software and firmware updates
Access to the Avaya support site tools and intellectual property
Enhanced remote connectivity through SSL-VPN for increased security and faster resolution
Allows Avaya Business Partners to provide technical support
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