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Careers

Order Processing & Customer Service Rep

TelecomEx has been providing the highest level of service to our customer since 1991 and is looking to add a Part-Time Customer Service Ecommerce Order Processor to our team.

We have a collaborative, fun, and supportive culture which our employees love. Low turnover and high customer satisfaction/loyalty reflects this special environment. This position offers opportunity for training and growing within the company.

The position includes:

  • Assisting customers on the phone, via email and web chat
  • Assisting customers with product availability information
  • Process all e-commerce orders
  • Track shipments and deliveries
  • Assist with shipping issues & other customers issues
  • Provide Return Authorizations for product returns
  • Ensure that are customers are satisfied

The ideal candidate will:

  • Have previous eCommerce experience
  • Must worked in a business office, in a part number driven environment
  • Excellent MS Outlook, Word, Excel and PC skills
  • Above average written and verbal communication skills
  • Excellent problem-solving skills & common sense
  • High level of attention to detail

Hours:

This is a permanent part-time position offering 25 hours per week, M-F 9:30AM to 1:30PM with some flexibility and an occasional request to work all day for vacation coverage. The office is open M-F 8:30AM to 5PM, and we have a convenient office location close to Routes 114, 1 & 95.

Please apply here:

 

 

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